Welcome to LEDD Hotels & Resorts. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking or using our website.
1. Acceptance of Terms
By accessing this website or booking any service through LEDD Hotels & Resorts, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and other applicable policies.
2. Booking & Reservations
All bookings are subject to availability and confirmation from LEDD Hotels & Resorts. Guests are required to provide accurate personal and contact information during the booking process.
Reservation confirmations will be shared through email, phone, or other communication channels after successful booking and payment confirmation.
LEDD Hotels & Resorts reserves the right to refuse or cancel bookings in case of incorrect information, payment issues, or violation of policies.
3. Payment Policy
Guests may be required to make full or partial payment at the time of booking, depending on the property and booking type.
All prices displayed on the website are subject to applicable taxes, service charges, and government regulations. LEDD Hotels & Resorts reserves the right to revise pricing without prior notice.
Payments made through the website are processed through secure payment gateways. We are not responsible for issues caused by third-party payment providers.
4. Cancellation & Refund Policy
Cancellation and refund policies may vary depending on the property, room type, season, and booking offer selected.
Guests are advised to review the cancellation terms carefully before confirming a reservation. Refund processing timelines may vary depending on banks and payment providers.
LEDD Hotels & Resorts reserves the right to apply cancellation charges where applicable.
5. Check-In & Check-Out
Standard check-in and check-out timings may vary depending on the property. Early check-in and late check-out requests are subject to availability and may involve additional charges.
Guests may be required to present valid government-issued identification at the time of check-in as per local regulations.
6. Guest Responsibilities
Guests are expected to maintain respectful behavior and comply with property rules during their stay. Any damage caused to hotel property, furnishings, equipment, or facilities may result in additional charges.
Illegal activities, misconduct, excessive disturbance, or violation of property policies may lead to immediate termination of the stay without refund.
7. Property Amenities & Services
Amenities and services displayed on the website may vary by property and are subject to availability. LEDD Hotels & Resorts does not guarantee uninterrupted access to all facilities at all times due to maintenance, weather conditions, or operational reasons.
Images displayed on the website are for representation purposes only and actual property appearance may vary slightly.
8. Houseboat Terms
Houseboat operations may depend on weather conditions, water levels, government regulations, and safety guidelines. In certain situations, routes or schedules may be modified for guest safety.
Guests staying on houseboats are expected to follow onboard safety instructions provided by the crew and management.
9. Website Usage
Users agree not to misuse the website, attempt unauthorized access, transmit harmful software, or engage in activities that may affect website functionality or security.
All content, images, logos, branding, and website materials belong to LEDD Hotels & Resorts and may not be copied, reproduced, or distributed without written permission.
10. Third-Party Links
Our website may contain links to third-party websites or services for user convenience. LEDD Hotels & Resorts is not responsible for the content, privacy practices, or services provided by external websites.
11. Limitation of Liability
LEDD Hotels & Resorts shall not be held responsible for delays, cancellations, losses, damages, injuries, or disruptions caused by circumstances beyond our control, including natural disasters, government restrictions, transportation issues, technical failures, or unforeseen events.
Guests are advised to take appropriate travel precautions and maintain personal belongings responsibly during their stay.
12. Privacy & Data Protection
Personal information collected through the website or booking process is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information for booking and customer support purposes.
13. Changes to Terms & Conditions
LEDD Hotels & Resorts reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be published on this page and become effective immediately upon posting.
14. Contact Information
For questions regarding these Terms & Conditions, bookings, or policies, please contact LEDD Hotels & Resorts through our official website, email, or customer support channels.
